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Terms & Policies

Product Conditions

Hubcaps

The condition of each hubcap is described on the product's detail page and will fall into one of three categories: New, Used, or Reconditioned. New hubcaps have never been installed on a vehicle. Only the very best of our Used hubcaps are sold as-is (after a thorough cleaning). Used hubcaps are rated by condition and priced accordingly. Our Reconditioned hubcaps are done in-house and we guarantee the new finish for as long as you own your vehicle. All of our hubcaps are inspected for defects such as broken clips or tabs. If an item is repairable, we will do so and offer an unconditional guarantee of our workmanship. Metal and chrome wheel covers may have some minor scratches or scuffs, and will be rated and priced accordingly. ineedahubcap.com does not warrant hubcaps against loss or improper installation.

ineedahubcap.com does not warrant hubcaps against loss or improper installation.

Privacy & Security Policy
Any personal information you provide to us on our website (i.e. name, address, e-mail address, telephone number, credit card information, etc.) when you register or purchase products from ineedahubcap.com is maintained in private files on our secure Web server and our internal systems. We will never sell, rent, or share your email address or any of your personal information with others.
Click here to view our full Privacy & Security Policy.
Shipping Policy
Free shipping applies to all deliveries within the contiguous 48 states. Shipping can be expedited for an additional fee – call for options and pricing. Most orders leave our warehouse within 48 hours, Monday-Friday. Orders placed on Friday generally ship the following Monday. Free Shipping is for the 1st attempt only.
If your ship-to address is a business address, please be sure to enter the appropriate business name in the "Company" field at checkout. Note: FedEx and UPS will not deliver to a PO Box. In some cases, we may ask you to provide a physical address.
Due to the volume of orders we process daily, a shipping program is used to eliminate human error on the part of ineedahubcap.com. All labels are generated automatically using the exact “ship to” address entered by the customer. Before submitting your order, please double-check that your “ship to” address is correct. If additional shipping charges are incurred by ineedahubcap.com as a result of customer error, or lack of sufficient address details, these charges will be billed to the customer.
If merchandise is not received within 14 business days from the order date it is the customers responsibility to notify us in case the package was lost in transit.
Any orders refused at time of delivery will be refunded less the shipping charges incurred to your address and the shipping charges incurred back to our facility.
Hubcap Installation
If you have any questions about how to properly install your hubcaps, please contact us via our "Contact Us" link. Please note: we do not warrant against damages on install, so if there is any trouble installing, it is the customer's responsibility to call us before proceeding with the install. There may be a simple trick that could help it go on easier or a better option for you that could save you the frustration and cost of replacing them if the hubcaps become damaged during install.
Damaged Merchandise
Please thoroughly inspect your merchandise upon receipt. If there are damages to report, it is your responsibility to contact us within 3 business days from the date of delivery. A photo of any damage will be required for claim purposes. If there is obvious damage to the packaging, please save it in case the carrier wishes to inspect. We will not replace damaged product at our expense after this 3-day period.
Order Cancellations and Changes
Cancellation or change requests must be made on the same day the order is placed. Because we pride ourselves on processing and shipping orders within 48 hours (and often within 24 hours), we need to know immediately if you need to change or cancel an order. Once an order has shipped, it cannot be cancelled or changed without incurring additional fees. Any items refused at time of delivery will be subject to a $25.00 fee (the refusal fee charged to us by the shipment carrier).

Returns Policy

We do our best to guide you into purchasing the right items that match your car, and we are very accurate on the condition of our products. If you have any questions before ordering, please feel free to contact us. However, if an item must be returned, we make it easy and hassle-free! Please just follow these policies:
RETURN PERIOD
Please check the fit on your car immediately when you receive the package from us. All returns and exchanges must be made within 14 days from the date of original delivery to you.
CONDITION
Returned items must be in the same condition that you received it. If you used it on your vehicle or caused any damage to it, we cannot accept a return.
PACKAGING
To ensure quick processing; include a copy of the packing slip (which we included in the original package to you) or the receipt that we emailed to you when you made your order. If we don’t receive your order information in the return, we will not know whom to refund. Be sure to always put the hubcaps back in the bags they came in and always use the cardboard separators. If you don’t package with the bags and cardboard, it results in shipping damage that will be your responsibility.
SHIPPING
Cost of return shipping is your responsibility. Please feel free to send via USPS, UPS, or FedEx – whichever is most convenient for you or least expensive. We strongly recommend that you send with a tracking number in case your returned item becomes lost or damaged before it reaches us.
REFUNDS / EXCHANGES
If you are exchanging a returned item for a different product, there is no restocking fee. We will absorb our original shipping cost for the first shipment, but we ask that you pay our exact shipping cost for the replacement to get to you. You will receive full credit for the original price you paid on the returned item, and it will be applied to your exchange. For refunds, a restocking fee always applies to let us cover our original shipping cost and the inspection / repackage of your returned product. For 1 hubcap being returned, the restocking fee is $10.00. For 2 or more hubcaps that are returned together, the restocking fee is $15.00 total. Refunds (minus any restocking fee) will be issued to your initial method of payment within a few business days.
We hope you’re happy with the products you receive from INeedAHubCap.com; just like the tens of thousands of previous customers we’ve been able to serve. But if you need to return something, we’ll always be reasonable and quick so it’s easy for you!
Sales Tax
We are required to collect and remit sales tax in some US States.  If your state requires us to collect sales tax, it will show up in the checkout process.  If there is no sales tax required to be collected in your US state, $0.00 sales tax will show up during checkout.
Placing Orders
Order online 24 hours a day, 7 days a week. Our real-time inventory displays the exact quantities we have available at all times. If you find that the product you are looking for is out of stock, please check back later or inquire about alternative products that will also fit your vehicle.
If you need help placing your order, we are available Monday-Friday, 9am-3pm (Eastern) by email. Please use this Contact Us link to send us an email.
Payment Methods
We accept Master Card, Visa, American Express, and Discover through our secure, Authorize.net credit card payment gateway, as well as electronic payments through PayPal.